Payments & Billing

This section covers any programs that are billed on an automatic, recurring monthly basis. Membership is pre-paid, meaning that the invoice due on the 1st of the month covers that month’s membership (e.g., the payment due April 1st covers the month of April).

Examples of membership programs (included but not limited to):

• choirs

• vocal ensembles

• piano classes

• other music classes

• Early Learning classes

• private lessons

Membership is due on the first of each month. Invoices go out 2 days before the first of the month.

Note that we do prorate by half-months, so depending on your start date, you may receive an initial invoice as part of your enrollment, and that may be closely followed by another invoice as it aligns with our billing cycle.

GROUP PROGRAMS
Most group programs run from September of one year to May or early June of the following year, following a schoolyear schedule. Membership is based on a complete program price divided into nine monthly installments (Sept through May). It is not based on the numbers of classes held each month.

PRIVATE LESSONS
Private lessons continue year-round. Membership is based on an annual amount divided into monthly installments. It is not based on the number of lessons held each month. In order to ensure a flexible schedule, we calculate membership based on a 44-week lesson year and divide the cost evenly over 12 months of the year.

Some months a student may have 5 lessons (for example, every few months there are 5 Thursdays). There also may be months where a student has 3 lessons due to a student/teacher cancellation or a holiday break. Our flexible model keeps the monthly payment even, allows students and teachers to take off without financial penalty to the student, and avoids the hassle of scheduling make-up lessons. That’s right, make-up lessons are not necessary.

Note: After you've registered for any program, our staff will send you an invoice to get you started.
Payment is made using the link in the invoice, so there's nothing to do until you receive it.

Pay online by logging into the studio portal, or following the link in your invoice. We encourage you to set up Auto-Pay (directions below).

Once you’ve received an invoice, you can pay online with:

• a credit card

• a bank account

• Apple Pay

• Google Wallet

We are always working to keep things affordable and accessible while continuing to offer the highest quality programs. You can help us do that by choosing paperless bank transfer (ACH/direct debit) as your payment method. Switching to direct debit means that more of your tuition dollars go directly toward supporting our teachers, classes, and student resources—instead of toward payment processing.

You can also pay by cash or check (made out to Music Studio of Patricia Keith). Place cash or a check in a labeled envelope (student name and program) and drop that in the box by the front of either Boyertown studio location.

You can also mail checks to:

Music Studio of Patricia Keith
48 N. Reading Ave
Boyertown, PA 19512

To add a payment method:

1. Log in to the studio portal.

2. Under your name / initials in the upper-right corner, select “My Profile”

3. Click the “Manage Payment Methods” button under your information card

4. Click the “Add New” button.

5. Fill the information based on the option you’ve selected (Card, Google Pay, Apple Pay, US Bank Account).

Turn on Auto-Pay by checking the “Automatically pay emailed invoices” button.

Click the “Add” button to save your payment method and Auto-Pay preference.

To turn on Auto-Pay for a previously-saved payment method, click the menu (3 dots) next to the payment method’s name and select “Enable Auto-Pay”.

Please note: Auto-Pay activates when your invoice is sent — it does not automatically pay any outstanding balance already on your account. If you have an existing invoice, please pay it directly before setting up Auto-Pay.

A note for returning families: Payment methods and Auto-Pay settings are removed from your account when your enrollment ends. This is standard security practice — we never retain payment information beyond your active enrollment period, as doing so unnecessarily increases the risk to your financial data. If you're rejoining the studio, you'll need to re-enter your payment information and re-activate Auto-Pay through the Studio Portal. The steps above will walk you through it — it only takes a minute!

Invoices are sent out by our staff:

• when you register for a specific, limited-duration event (e.g., a lesson package, a summer camp, workshop, à la carte lesson).

• when you’ve ordered or received materials from the studio (tickets, choir attire, piano books, sheet music, etc.)

• upon registration for an ongoing program/membership (weekly lessons & classes).

Recurring monthly invoices are due on the first of each month for the duration of the membership, and those are sent out two days before the first of the month.

Invoices will include both payments and charges incurred during the period covered by the invoice, at the time the invoice is generated.

To view a more complete record of your account, log in to the Studio Portal and navigate to “Account & Invoices” and you’ll be able to view your account history.

Contact us if you have questions about your statement.

A late fee of $30 is assessed if an invoice is unpaid 10 days after the due date.

Most membership programs include an Annual Membership Fee, billed upon enrollment and each September thereafter. This fee helps cover the studio's membership services and is separate from your monthly tuition. Learn more about the Annual Membership Fee →

Invoices are generated as a snapshot of your account at the moment they are created — they reflect any charges and payments recorded up to that point. If you made a payment after the invoice was sent, it won't appear on that invoice, but it is recorded in your account.

To see your full payment history including any payments made after an invoice was issued, log in to the Studio Portal and navigate to Account & Invoices — your complete account activity is always up to date there.

If something still doesn't look right, contact us and we'll be happy to take a look.

If a payment or charge is from a prior time period that falls outside the invoice range, the balance of those payments & charges will be under a single “Balance Forward” listing.

To see your full account history, log in to the Studio Portal and navigate to Account & Invoices — your complete account activity is always up to date there.